In response to customer demand and in line with Harrods Aviation’s commitment to self-sufficiency and consistency across its sites, the company is pleased to announce a new partnership with Animal Air Care at London Stansted Airport. .
The partnership mirrors the process at the company’s London Luton Airport base, with Harrods Aviation leveraging Animal Air Care’s expertise in this area to bring dogs, cats and ferrets to the UK. will be able to directly facilitate the arrival of
Nathan Farrow, Head of Customer Experience at Harrods Aviation, said: “We wanted to extend the excellent service provided by Luton-based Animal Air Care to our customers in Stansted. Our pets are more than just animals, they are family, and by having one service provider , ensuring a structured and streamlined process that puts animal welfare at the forefront of our service delivery.”
Jake Holliday, Head of Animal Welfare at Animal Air Care, shares his enthusiasm for the partnership: “We are excited to be able to offer our 25 years of experience to Harrods Aviation customers at London Stansted Airport. This is a project we have been eager to launch.” We look forward to working with both new and existing clients and their pets. ”
Additionally, ‘Animal Air Care operates 24/7 at all major London airports and has over 40 dedicated animal welfare staff who specialize in the safe transport and compliance checks of pets entering the UK. We are thrilled to be partnering with Harrods Aviation in Stansted again to provide a first-class customer experience for both our customers and their furry friends.”
