Award-winning student loan provider relaunches website with new abbreviation
KNOXVILLE, Tenn., Oct. 8, 2024 /PRNewswire/ — Since its founding in 2015, Education Loan Finance, Tennessee-based Southeast Bank’s national consumer lending division, has been an award-winning We offer a wide range of student loan and refinance products. service. However, Education Loan Finance, commonly known as ELFI, has chosen to make its abbreviation permanent at the turn of the 2024-2025 academic year.
ELFI (pronounced el-fay) has steadily expanded its student loan offerings since its founding nearly a decade ago. ELFI launched its student loan refinance program in 2016 and has since completed nearly $3 billion in student loan refinances and consolidation loans. In 2019, ELFI began offering student and parent loans to finance graduate and post-secondary education.
“ELFI has grown into an industry leader thanks to our competitive rates, flexible payments, and especially our award-winning customer service,” said Barbara Thomas, Chief Operating Officer. “Student loan products are some of the most complex consumer loans on the market, so having a personalized experience is important.”
“Our student loan advisors match customers one-on-one and support them throughout the process. When they call us, they connect with someone who knows their name and understands their situation. ELFI Hiring a student loan advisor can be invaluable in helping you borrow for your education.”
The updates to ELFI’s name, logo and tagline (“Focus on Your Future”) are inspired by the company’s historic mission to make student loans and refinancing simple and easy. Online browsers and current customers will continue to find ELFI on ELFI’s long-standing website www.elfi.com, but will notice a new look and more streamlined experience as they explore ELFI’s products and services. .
“Southeast Bank has built a brand on the importance of personal connections, and we want to ensure that ELFI’s next chapter feels more representative of those roots. ” said Brenda Arndt, Chief Marketing Officer. “We are confident that ELFI and Southeast Bank will continue to operate together for mutual benefit.”
ELFI does not expect service to current customers to be interrupted during the transition, but our customer care team will continue to contact you by phone, text (1-844-601-ELFI) or email ((email protected )) to answer any questions or concerns you may have.
About Education Loan Finance (ELFI)
ELFI is a national student loan provider and refinance program offered by Tennessee-based SouthEast Bank. Since its founding in 2015, ELFI has helped borrowers with student loan refinancing and private student loans for undergraduates, graduate students, and parents. ELFI makes future financing easy by offering easy payment options, affordable rates, and flexible terms with a transparent and secure application process. For more information, please visit https://www.elfi.com/.
Media contact:
mary seward
Southeast Bank Marketing Manager
(email protected)
source elfie
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